Data deletion
You can ask us to delete your Workshop Assistant account and the personal data linked to it at any time. This page applies to accounts created with email and password and to accounts created with Google sign-in.
How to request deletion
- Email hello@workshopassistant.online from the address you use to sign in, with the subject “Delete my Workshop Assistant data”.
- If you cannot use that address, send the request from another one and tell us which account it is. We may ask you to verify it.
- We confirm by email and complete the deletion within 30 days.
What is deleted
- Your account, name and email address
- Your saved vehicles and question history
- Feedback you sent and community notes you submitted (or, for published notes, we remove your authorship)
- Your usage records and Stripe link. A paid subscription is cancelled first
We keep only what the law requires, such as invoices and payment records for bookkeeping, for the legally required period. Backups are cleared on the normal backup cycle.
If you contacted us through Meta or TikTok
Workshop Assistant does not receive data from your Facebook, Instagram or TikTok account. If you sent us a message through one of those platforms and want it removed from our records, email the address above and include the platform and the name or handle you used.
If you signed in with Google
Deleting your account here removes the data we hold. To also remove our access on Google’s side, open your Google Account permissions and remove Workshop Assistant.
More detail on what we collect and why is in our Privacy Policy.